GT System

GT System - Ticketing System / Issue Tracking System



GT System is a ticketing system (a.k.a Issue Tracking System, ITS) for tracking issues repored by customers/users. University Technology Limited is the distributor as well as the development team of GT System focusing on I.T. infrastructure, system development, system upgrades and maintenance, UI/UX design, and system customizations.  Its support the languages of English, Traditional Chinese, and Simplified Chinese.


Applications of GT system

  • Helpdesk support
  • Work request
  • Bug tracking
  • Call centre


Our Services

  • Deployment of the GT System
  • Hosted in our data center with professional managements
  • System customisation and integration
  • System maintenance and support
  • System upgrade and development




‣ LDAP Single Sig-On (SSO) Integration


‣ Create Ticket through Web Interface


‣ Create Ticket through Email


‣ Support Dashboard


‣ Statistics and Charts


Contact Us